HISTORY
 


RETAIL REVOLUTION IN SINGAPORE

In the seventies, the country’s fledgling sporting goods industry was characterised by small, family-run sports shops. J. S. Gill recognized the huge potential of the fitness craze that was sweeping across the globe. He identified the market potential for a professionally-organised chain of general sporting goods stores in Singapore and diversified from distribution to retailing. The opening of Royal Sporting House at Lucky Plaza in 1979, then Singapore’s newest, largest and most expensive shopping complex, was a success, breaking new ground by offering an unprecedented combination of best brands, best products, friendly customer service, trained and knowledgeable staff, a conducive shopping environment, prime shopping locations, distinctive store identity and design, strong branding and striking visual display – in addition to competitive, fixed pricing. There was no looking back. With the rapid expansion of its stores island-wide, Royal Sporting House had become a compass point for Singapore’s well-heeled shoppers and the growing tourist market by 1985.


 
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